We want you to love your purchase from Om Shakthi.
1. Eligibility for Returns
You can request a return within 7 days of delivery if the item is damaged, defective, or incorrect.
2. Non-returnable Items
For hygiene and spiritual reasons, used or worn items are not eligible for return unless damaged upon arrival.
3. Process
To initiate a return, contact us at info@omshakthi.store with your order details and clear product photos.
4. Refunds
Refunds (if approved) will be processed to your original payment method within 5–7 business days after we receive the returned item.
5. Exchanges
If you received a damaged product, we can replace it free of charge.